Carter Honda offers many automotive products and services to our Vancouver area customers. From quality new Honda vehicles to used cars, we know anyone looking for a vehicle in Vancouver will likely find what they want at our dealership. We carry a comprehensive line of Honda vehicles, including the Civic, Accord, CR-V, Odyssey and Fit, making us a good choice as your Vancouver Honda car dealer.
Call Carter Honda or come visit us in person from Surrey, Barnaby or Richmond, BC. We're conveniently located at 2390 Burrard Street and look forward to helping you with your automotive needs.
Given the circumstances I was in, the flexiblity was quite remarkable. The team was able to fit me in between pre-arranged appointments. The gentleman who served me was well presented, articulate and instilled confidence. I would not hesitate in recomending your service team to family, friends and customers..
Karen and I can't thank you enough for all that you do for us.
You made this "unexpected experience" much less stressful that it could have
been and that is priceless.
Thank you, thank you, thank you.
Lulu & Karen
Lulu & Karen
"Wonderful Customer Service"
I received wonderful customer service when I arrived! Your service person on the desk (sorry I forgot his name) was outstanding and explained in detail what services my car was going to received, I found him very professional and friendly. It was the first service for my Honda Civic SI. I'm thrilled to know that I will be well taken care of on my next visit.
Paulette ,Carter Honda
"Pleasantness of the staff"
I was very pleased with the pleasantness of the staff I met during my first interaction with your service department. Nor illness nor rain nor anything else seems to deter them from being polite, accommodating, and warm-spirited. Thanks to Stacy, James, and Chris - and the blonde lady who made me a free cappucino on Saturday morning. :)
" Great Service"
Thank you for the great service ! We'll see you guys next time.
Have a great week.Christina
"Tire Issue "
I hadn't changed a flat tire for thirty years or more and so, on Saturday afternoon, when I attempted to pull the flat tire off, I found that there was one nut that was different from the others and I couldn't figure out how to loosen it. I called the Service Department and the person I spoke to gave me very clear directions as to what to do.
Yesterday, the service was really prompt and they even did a warranty service that they found, that had nothing to do with the flat, and all within about 30 minutes. I am very pleased with the result.
Stacy and James were very professional and customer service orientated. They really seem to genuinely care about the quality of service they provide and take pride in doing their jobs well. That's what I try to do in my career and hope my son also takes pride in whatever he does.They were helpful but not pushy and did what they could to provide the best service for the best price as well...I appreciated that!
"My Service Visit "
At my service visit yesterday, I dealt with James who was thorough and informative. He also gave me some helpful tips. He is an asset to your firm.
Wednesday, October 10, 2012
I had a great experience Carter's service, as I always do.
Just wanted to thank you for the amazing service yesterday with our CRV and for taking care of the family while they were there .
There is a reason we are willing to drive from squamish to
just to get an oil change . Vancouver
Bill we want to book out honda odyssey in for it's first tune up next monday and to switch the winter tires to summers once again thanks for the above and beyond service
Sent Aug 30
I just wanted to say a quick thank you myself to the wonderful staff you have at the service department. I've have been a customer of Carter Honda for many years (Accord, Civic, Element and Acura) and I can honestly say that over the years, I have received nothing but consistently outstanding service. Specifically would like to acknowledge Bill Glavas,who helped me many times in the past and James Oxley, who recently assisted. Both Bill and James are wonderful to deal with.
Send Aug 31
Thank for your email. I would like to thank you! As I said to Bill Glavas yesterday, Carter Honda has fantastic customer service. The Service Advisors are always friendly, patient and helpful.
2390 Burrard StVANCOUVER, BC V6J 3J1
PARTS & SERVICE ADDRESS
1502 3rd Ave W
Vancouver, BC V6J 1J7