About Carter Honda - a Vancouver New & Used Honda Dealership

 

Karen and I can't thank you enough for all that you do for us.

 

You made this "unexpected experience" much less stressful that it could have

 

been and that is priceless.

 

Thank you, thank you, thank you.

 

Lulu & Karen

Lulu & Karen

"Wonderful Customer Service"

I received wonderful customer service when I arrived! Your service person on the desk (sorry I forgot his name) was outstanding and explained in detail what services my car was going to received, I found him very professional and friendly. It was the first service for my Honda Civic SI. I'm thrilled to know that I will be well taken care of on my next visit.

 Great job.

 Paulette 

Paulette ,Carter Honda

"Pleasantness of the staff"

I was very pleased with the pleasantness of the staff I met during my first interaction with your service department. Nor illness nor rain nor anything else seems to deter them from being polite, accommodating, and warm-spirited. Thanks to Stacy, James, and Chris - and the blonde lady who made me a free cappucino on Saturday morning. :)
- Robin 

Robin

" Great Service"

Thank you for the great service ! We'll see you guys next time.
Have a great week.

Christina

Christina

"Tire Issue "

I hadn't changed a flat tire for thirty years or more and so, on Saturday afternoon, when I attempted to pull the flat tire off, I found that there was one nut that was different from the others and I couldn't figure out how to loosen it. I called the Service Department and the person I spoke to gave me very clear directions as to what to do.

 Yesterday, the service was really prompt and they even did a warranty service that they found, that had nothing to do with the flat, and all within about 30 minutes. I am very pleased with the result.

 

Grant 

 

Grant

"Service Visit"

Stacy and James were very professional and customer service orientated. They really seem to genuinely care about the quality of service they provide and take pride in doing their jobs well. That's what I try to do in my career and hope my son also takes pride in whatever he does.They were helpful but not pushy and did what they could to provide the best service for the best price as well...I appreciated that! 

Paul S

"My Service Visit "

 

At my service visit yesterday,  I dealt with James who was thorough and informative. He also gave me some helpful tips.  He is an asset to your firm.

 

Randy

Wednesday, October 10, 2012

"Service"

Aug 18

I had a great experience Carter's service, as I always do. 

Much appreciated! 

Sari 

 

Sari

Bill 

Just wanted to thank you for the amazing service yesterday with our CRV and for taking care of the family while they were there .

There is a reason we are willing to drive from squamish to Vancouver just to get an oil change .

Bill we want to book out honda odyssey in for it's first tune up next monday and to switch the winter tires to summers once again thanks for the above and beyond service 

jamie w

"Thank You"

Sent Aug 30 

I just wanted to say a quick thank you myself to the wonderful staff you have at the service department. I've have been a customer of Carter Honda for many years (Accord, Civic, Element and Acura) and I can honestly say that over the years, I have received nothing but consistently outstanding service. Specifically would like to acknowledge Bill Glavas,who helped me many times in the past and James Oxley, who recently assisted. Both Bill and James are wonderful to deal with.

 

Sincerely,

Valeria 

 

Valeria

"Appreciation"

Send Aug 31

Thank for your email. I would like to thank you! As I said to Bill Glavas yesterday, Carter Honda has fantastic customer service. The Service Advisors are always friendly, patient and helpful.

Best regards,

Dominique

Dominique

PARTS & SERVICE ADDRESS
1502 3rd Ave W
Vancouver, BC V6J 1J7

HOURS