Customer Testimonials

Alex- April 2016

One of the many reasons I go to Carter Honda over any of the other Honda dealers in town is that the service staff provides the right information at the right time for me to decide when, not if, to do the work. Knowing how much of my brakes are left and how long I can keep driving until they must be replaced is the kind of key information I have always been given at your dealership.

Tatiana E- April 2016

“Your staff is excellent in every way and they truly deserved the Incentive Trip to Panama that they won recently. I always fill in the Customer Service evaluation and am pleased to hear that I may have helped them to win it!! I always feel like a valued customer and you and Honda should know that it is you and your staff that help to make me feel that way. Bill Glavas is my usual ‘go-to’ representative. But all of your staff is excellent and friendly.”

Sofia M- March 2016

I have to give kudos to these three individuals at Carter Honda: Ariel (Sales Manager), Aryan (E-Sales Specialist) and Sabrina (Business Office Manager) who helped me with my trade in (Honda Civic) and purchase of a new vehicle (Honda CRV). Their services were above and beyond anything I have ever come across especially in this industry. Each of them took the time and effort to help me through the process and made it as easy as possible. I really felt like they looked after me and my specific needs. Exceptional service!

Cecilia M- December

I bought my new 2016 Honda HRV at Carter Honda Vancouver I was greeted very professional Brand Specialist named Miss Nadia Heidari She was very professional and very knowledgeable on a new Honda HRV 2016 She is very patient and provided very good service I will highly recommend my friend to come to see her. Thank you very much her help and her co-workers Thanks again I give her five stars

Hassibullah S – November

I just wanted to say Sam (Sales person) was amazing! I would definitely recommend this location because of his excellent service to everyone I know!! Thank you Sam!

Hyun s – November 2015

I would refer my friends to Zachary Lai. He always went above and beyond to meet my needs. Even for situations that was caused by another dealer.

David K – June 2016

Just bought a Honda Civic 2016 last week, excellent and responsive service from Lyle. Unlike a typical salesman, Lyle did not try to attack other brands, in order to attract my attention. Instead, whenever I asked questions, he will reply immediately and it just gave me a very welcoming vibe. Also, he gave me a pretty awesome deals for my car and I loved the car. Excellent service from Lyle at Carter Honda.

Sofia A – April 2016

I have to give kudos to these three individuals at Carter Honda: Ariel (Sales Manager), Aryan (E-Sales Specialist) and Sabrina (Business Office Manager) who helped me with my trade in (Honda Civic) and purchase of a new vehicle (Honda CRV). Their services were above and beyond anything I have ever come across especially in this industry. Each of them took the time and effort to help me through the process and made it as easy as possible.

I really felt like they looked after me and my specific needs. Exceptional service!

Brian C – August 2015

Good car, good people, good price!

Tsvika R – August 2015

Great experience I really had a great experience when I leased my second time the Honda Civic 2015.Arnie (Sales rep) and Kim Penner (Banking Centre Manager) were very very nice and helpful.

Good job Carter!
See you for my next service!

Alice R – July 2015

I would highly recommend this dealership.
From the first day I looked at the car to the day of delivery everyone was helpful and knowledgeable.
I would particularly recommend the sales consultant Abby who made purchasing a car enjoyable and is more than willing to provide assistance with learning the features of the car after delivery All in all it has been an exceptionally well executed transaction.

Steven G – June 2016

Great service, really went above and beyond at Carter Honda. Low pressure and not attempting to nickel and dime you for every dollar compared to other dealers when I was shopping around. I recommend setting up an appointment with Joe; you will be taken care of.

Corinne – June 2015

Your service is the best – always has been.
Norm is always so friendly, courteous and helpful He really knows your service experience, and is a huge contributor.
I rarely feel as looked after as I do at Carter Honda.

Happy client,
Corinne

Kanishk K – July 2016

Great staff. Willing to go the extra mile to get you a good deal for whatever your budget. Staff is not pushy about selling you extra bells and whistles for your car.

T.K – August 2016

I can’t thank you enough for the service I received this summer. It wasn’t an easy installation but your team have taken care of me and have been upfront with everything. I will definitely return in the future for any car purchases because I have never received such care from anyone else in the car business. That should say a lot because I live in Kelowna.

Thanks again

Riddhesh – October 2017

Here are many factors involved to buy a car from Carter Honda!!!

1). New Cars are protected under roof as most dealerships put their inventory outside without any protection.

2). Price – Carter Honda gave best price in town compare to other Honda dealers.

3). I saved my time and money because my Sales Representative Mark had detail knowledge about cars and he helped select the best car for my need and price. One of the best deals in Vancouver.

Thank You – Carter Honda Team!

Orwin – September 2017

I have been going to this dealership since 2011. And I am onto my 3rd vehicle here. Pedro in sales and Sabrina in finance are some of the best automotive industry people I have worked with. I continue to bring my business and others here as everyone I know gets the same top notch service. This is the premier Honda dealership in the lower mainland! A+++

Venessa – July 2017

Just bought a brand new 2016 Honda Civic from Lyle and Sin. Fantastic services and one of the best dealership I’ve been to so far. The whole process went extremely smooth and they did everything they can to satisfy my needs. I am happy with my brand new ride, I wouldn’t hesitate to recommend Carter Honda to my friends and family. Once again BIG thanks to LYLE and SIN for all your time!!!!

Sherri M – August 2017

I have my car serviced at Carter Honda. I bought it in Richmond but started going to Carter for service as the service here is far superior. Aaron is unbelievable. My experience with him has been absolutely phenomenal. He has this customer service thing down to an art. I also had to deal with sales to buy out my lease and Sabrina was also SO great. So friendly, so efficient. I am super impressed with Carter Honda and I will be buying my next vehicle from them.

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