Alex- April 2016
One of the many reasons I go to Carter Honda over any of the other Honda dealers in town is that the service staff provides the right information at the right time for me to decide when, not if, to do the work. Knowing how much of my brakes are left and how long I can keep driving until they must be replaced is the kind of key information I have always been given at your dealership.
Tatiana E- April 2016
“Your staff is excellent in every way and they truly deserved the Incentive Trip to Panama that they won recently. I always fill in the Customer Service evaluation and am pleased to hear that I may have helped them to win it!! I always feel like a valued customer and you and Honda should know that it is you and your staff that help to make me feel that way. Bill Glavas is my usual ‘go-to’ representative. But all of your staff is excellent and friendly.”
Sofia M- March 2016
I have to give kudos to these three individuals at Carter Honda: Ariel (Sales Manager), Aryan (E-Sales Specialist) and Sabrina (Business Office Manager) who helped me with my trade in (Honda Civic) and purchase of a new vehicle (Honda CRV). Their services were above and beyond anything I have ever come across especially in this industry. Each of them took the time and effort to help me through the process and made it as easy as possible. I really felt like they looked after me and my specific needs. Exceptional service!
Cecilia M- December
I bought my new 2016 Honda HRV at Carter Honda Vancouver I was greeted very professional Brand Specialist named Miss Nadia Heidari She was very professional and very knowledgeable on a new Honda HRV 2016 She is very patient and provided very good service I will highly recommend my friend to come to see her. Thank you very much her help and her co-workers Thanks again I give her five stars
Hassibullah S – November
I just wanted to say Sam (Sales person) was amazing! I would definitely recommend this location because of his excellent service to everyone I know!! Thank you Sam!
Hyun s – November 2015
I would refer my friends to Zachary Lai. He always went above and beyond to meet my needs. Even for situations that was caused by another dealer.
David K – June 2016
Just bought a Honda Civic 2016 last week, excellent and responsive service from Lyle. Unlike a typical salesman, Lyle did not try to attack other brands, in order to attract my attention. Instead, whenever I asked questions, he will reply immediately and it just gave me a very welcoming vibe. Also, he gave me a pretty awesome deals for my car and I loved the car. Excellent service from Lyle at Carter Honda.
Sofia A – April 2016
I have to give kudos to these three individuals at Carter Honda: Ariel (Sales Manager), Aryan (E-Sales Specialist) and Sabrina (Business Office Manager) who helped me with my trade in (Honda Civic) and purchase of a new vehicle (Honda CRV). Their services were above and beyond anything I have ever come across especially in this industry. Each of them took the time and effort to help me through the process and made it as easy as possible.
I really felt like they looked after me and my specific needs. Exceptional service!
Brian C – August 2015
Good car, good people, good price!
Tsvika R – August 2015
Great experience I really had a great experience when I leased my second time the Honda Civic 2015.Arnie (Sales rep) and Kim Penner (Banking Centre Manager) were very very nice and helpful.
Good job Carter!
See you for my next service!
Alice R – July 2015
I would highly recommend this dealership.
From the first day I looked at the car to the day of delivery everyone was helpful and knowledgeable.
I would particularly recommend the sales consultant Abby who made purchasing a car enjoyable and is more than willing to provide assistance with learning the features of the car after delivery All in all it has been an exceptionally well executed transaction.
Steven G – June 2016
Great service, really went above and beyond at Carter Honda. Low pressure and not attempting to nickel and dime you for every dollar compared to other dealers when I was shopping around. I recommend setting up an appointment with Joe; you will be taken care of.
Corinne – June 2015
Your service is the best – always has been.
Norm is always so friendly, courteous and helpful He really knows your service experience, and is a huge contributor.
I rarely feel as looked after as I do at Carter Honda.
Kanishk K – July 2016
Great staff. Willing to go the extra mile to get you a good deal for whatever your budget. Staff is not pushy about selling you extra bells and whistles for your car.
T.K – August 2016
I can’t thank you enough for the service I received this summer. It wasn’t an easy installation but your team have taken care of me and have been upfront with everything. I will definitely return in the future for any car purchases because I have never received such care from anyone else in the car business. That should say a lot because I live in Kelowna.