Careers

Job Openings


Auto Alert BDC Position

Carter Honda is now accepting applications for an Auto Alert BDC Associate to join our elite team. If you are experienced, fast paced, self motivated and great with customers, we want you!

Duties:
1. Maintaining and updating current customers automotive information (phone call and mailer updates to current clients).
2. Generating quality appointments for the Sales Department, utilizing Carter Honda’s Auto Alert data base.
3. Structure a process to incorporate all “online sales” requests, and all inbound “phone call sales” request.

Department Process and Operation: Operates from Monday to Friday (9am-6pm).

9:00am – Begin day by reviewing potential upgrade clients for the day.
9:45am – Daily game plan meeting with a Sales Manager.
10:00am (1hour calling) – Start calling upgrade customers (booking appointments ONLY).
11:00am – 15minute coffee break (paid for).
11:15am (1hour 45minute calling) – Call upgrade customers (booking appointments ONLY).
1:00pm – 1hour lunch Break (not paid).
2:00pm (2hour calling) – Call upgrade customers (follow-up with morning phone calls).
4:00pm – 15minute coffee break (paid for).
4:15pm – (1hour 15minute calling) – Start calling upgrade customers (follow-up with the days phone calls).
5:30pm – Meeting with a Sales Managers (lead distributions review).
6:00pm – Day complete.

Review:
*5 hours of phone call hours per day (5min per call = 60 calls a day).
*25 hours per week.
*100 hours per month.

If you are interested in this position, please email your resume and cover letter to our Senior Sales Manager, Ariel Bantog at ariel.bantog@carterhonda.com.


Sales Associate

Carter Honda is now accepting applications for a Sales Associate to join our elite team. If you are experienced, fast paced, self motivated and great with customers, we want you! We offer four levels of Pre-Owned vehicles, with a Progressive Commission Pay Plan!

We are looking for well organized, customer service orientated, team player with strong prospecting, closing & lead management skills. Automotive sales experience and passion for the industry is a must!

Your duties will include, but are not limited to:

  • Greeting, logging and replying to customers promptly in which ever manner they have communicated with you (walk-in, phone call or email).
  • Sales of New & Pre-Owned Vehicles
  • Working with the Business Office, Parts & Service department to arrange customer delivery of sold units
  • Previous experience in Automotive Sales
  • Skillful negotiation, presentation and closing abilities
  • Computer skills – Microsoft Programs
  • Organizational and time management skills
  • New Vehicle product training for further knowledge.

As the successful candidate, you will have:

  • Valid VSA license
  • Valid British Columbia driver’s license
  • Outstanding customer service & inter-personal skills
  • Outstanding work ethic
  • Knowledge of Honda product
  • Work enthusiastically & co-operatively with other employees
  • Ability to communicate professionally with others and to assimilate and understand information, in a manner consistent with the essential job functions
  • Ability to make sound decisions in a manner consistent with the essential job function
  • Written and spoken English are essential, additional languages are an asset.

If you are interested in this position, please forward your resume and cover letter to sin@carterhonda.com.

This is a local recruitment, candidates based in Vancouver and the Lower Mainland areas will be preferred. Due to the high volume of applications received, only shortlisted candidates will be contacted for an interview.


Automotive Lot Associate

Carter Honda is currently seeking a full-time Lot Associate to join the Sales Department. This is your chance to join our winning team.

WE OFFER: 

  • A great working environment
  • Flexible working hours
  • Extended health benefits
  • RRSP Savings Plan
  • A structured career path that allows you to grow in the Automotive industry

YOUR DUTIES INCLUDE: 

  • Photograph, coordinate and when instructed perform light details work on the vehicle inventory
  • Provide additional support as needed to the sales department as required, ie. transporting vehicles, assisting in preparing vehicles for delivery, etc.
  • Be responsible for overall dealership cleanliness and housekeeping

CANDIDATES MUST:

  • Have good verbal communication skills
  • Must have a valid British Columbia driver’s license
  • Be able to operate both manual shift and automatic transmission equipped vehicles
  • Be available to work shifts which may include Saturday and Sunday
  • Be committed to consistently delivering high quantity level of customer service
  • Be VERY detail oriented with an emphasis on organizational considerations

TO APPLY:

Please direct your Resume and Cover letter via email to Charles Subramaniam, Detail Manager at charles@carterhonda.com.

Only applicants considered for an interview will be contacted. Thank you for your interest and we look forward to sharing with you the reasons to come work for Carter Honda!


AUTOMOTIVE SERVICE TECHNICIAN

Carter Honda is presently accepting applications for a full time automotive service technician position. This is a unique opportunity for the right candidate to join our growing team.

We provide on going training allowing you to stay ahead of the game with all the latest technological advancements within our industry. State of the art equipment. Newly renovated shop, HVAC, exhaust extraction systems.Technicians at Carter Honda work 4/10 hour days = more time with family/friends! Over the past 3 years we have taken the time to find technicians that are above average in the field. Honda has recognized many of our technicians as being the best of the best in the country and the team loves to share their knowledge with each other. Strong team atmosphere which makes your home away from home an enjoyable place to be.

The qualified applicant should possess:

  • Government issued automotive service technician license.
  • Previous Honda and/or dealership experience an asset.
  • Government inspector certificate an asset.
  • Reynolds & Reynolds or ADP operating system experience.
  • Valid B.C. drivers license with clean abstract and no restrictions.
  • Able to drive both manual and automatic transmission vehicles.
  • Full set of tools and diagnostic equipment with tool box (some equipment provided by Carter Honda).
  • Above average knowledge and mechanical aptitude with all automotive operating systems.
  • Organization skills.
  • Ability to work in a fast paced environment without constant supervision.
  • Physically fit.

Willing to complete a criminal record search.Email your resume with references to Chris Lippelt, Director of Service at chris.lippelt@carterhonda.com. Only those passing initial screening will be contacted for an interview.


Automotive Parts Advisor

Position Overview: 

Responsible for the efficient ordering, stocking and sale of parts to retail, wholesale, internal, service and shop customers. Take orders for customers, provides price quotes and information about parts and specials. Works efficiently and provides a high level of customer service.

DUTIES AND RESPONSIBILITIES:
• Take orders for parts by phone, email, technician counter, retail counter, internal customer and wholesale account
• Organize and fill orders out of dealership inventory
• Stage orders for daily shipment, delivery, or pick up
• Replenish assigned inventory daily and keep displays stocked and clean
• Assist in the collection of data necessary for efficient inventory control
• Replenish assigned inventory daily and keep displays stocked and clean
• Assist in the collection of data necessary for efficient inventory control
• Keep Parts Manager/Assistant Parts Manager notified of out of stock parts; shop materials or problem parts
• Locate out of stock from outside source; submit an emergency order and notify the advisor, technician, body shop and/or customer when special order parts are available
• Keep internal/external customers informed of the status of special order parts (ETA, backorders, etc.)
• Keep department forms, menus and pricing guides u p to date
• Issue credit for returned parts; ensure original invoice or its number; verify purchase and pricing
• Organize and pack obsolete parts to be shipped back to manufacturer, if necessary
• Sell the value of the Service Department by recommending work/installations be done by dealership
• Effectively handle minor customer complaints and misunderstandings
• Maintain high customer satisfaction standards
• Maintain a professional appearance
• Keep work area clean
• Follow dealership policies and procedures
• Assist Parts Manager as neccessary

REQUIREMENTS:
*Conscientious
*Ability to problem solve
*Strong interpersonal skills
*Customer relationship management skills
*Time management skills
*Organizational skills
*Ability to problem solve
*Ability to work independently or within
*Accountable
*Ability to lift 50lbs

If you’re interested in this position, please email your cover letter and resume to Jenkin Wong, Parts Manager at jenkin.wong@carterhonda.com